Telephone Claims Specialist at Portage Mutual

Become a Telephone Claims Representative with Portage Mutual in St. Catharines, Ontario. This hybrid position focuses on investigating and resolving automobile claims while providing excellent service to our policyholders.

In this role, you will leverage your 3-5 years of experience in insurance to handle complex claims, ensuring effective communication with clients and brokers. Your ability to utilize remote techniques and your knowledge of coverage will enhance our claims operations. You will prepare investigation plans and negotiate settlements with a commitment to customer satisfaction.

Key Responsibilities:
• Investigate and resolve assigned automobile claims efficiently
• Communicate coverage decisions to stakeholders clearly
• Gather necessary documentation and evidence for claims
• Partner with service providers to expedite claim resolution
• Analyze policies to identify coverage concerns

Requirements:
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