Telecoms Customer Service Team Lead

WNS · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
July 17, 2026

Job Description

WNS in Cape Town is seeking a motivated Team Leader to lead and engage a team of Customer Service Advisors. You will drive industry‑leading service through KPIs while maintaining fair customer treatment and handling essential administrative tasks to keep operations up to date.

The role requires 1 year of call center team leadership experience, Matric/Grade 12, and a preferred relevant tertiary qualification. Shifts run Monday to Friday, 8:30 to 20:00.

#J-18808-Ljbffr

Ready to Apply?

Submit your application for Telecoms Customer Service Team Lead at WNS

Apply Now