Telecommunications Support Analyst

Job Description
Our client is seeking a junior-level Ribbon Session Border Controller (SBC) Governance Analyst to support governance, compliance tracking, documentation management, and operational reporting efforts for enterprise voice and telecommunications services. This role is ideal for candidates with telecommunications, network operations, IT operations, service delivery, or compliance support experience who are looking to grow within a large enterprise environment.
The analyst will assist with maintaining governance processes, tracking compliance activities, supporting audits, coordinating documentation updates, and developing operational reporting. This position is focused on governance support and operational administration rather than engineering, architecture, implementation, or advanced troubleshooting.
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Responsibilities
• Support governance and compliance activities for enterprise SBC and voice platforms
• Maintain ...