Job Description
THE JOB
The Technology Support Specialist will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person. Supporting a wide range of products, peripherals and Ticketmaster proprietary software you will need to be technically focused and customer-centric.
Outside of the day to day norm The Technical Support Specialist will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.
WHAT YOU WILL BE DOING
Installation and support of Ticketmaster proprietary software and hardware e.g Ticket printers, Handheld Devices and Point of Sale
Installing and supporting network devices including Wireless Access Points, Switches, Bridges etc
Upgrading and replacin...
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