Location
hyderabad city taluka
Job Type
Full-time
Posted
July 04, 2026
Job Description
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in Consumer & community Banking, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
- Oversee root cause analysis (RCA) on major impacting incidents and standard incidents with potential for impact, ensuring root causes and tactical/strategic actions are identified and delivered
- Coordinate, convene, and facilitate major problem review meetings across the North America region and other regions as needed, ensuring effective collaboration and follow-through
- Lea...