Job Description
About You – Experience, Education, Skills, and Accomplishments
3+ years of experience in Technology Operations, Infrastructure Support, or Monitoring Bachelor’s degree in Computer Science, IT, or related field Strong expertise in L1production support for enterprise applications Hands-on experience with monitoring/observability tools and alert optimization Understanding of Incident and Change Management (ITIL) Proficiency in Linux/Unix and windows systems Experience in handling critical incidents and improving monitoring It Would Be Great If You Also
Demonstrate responsibility in production environments Have experience in customer-facing or stakeholder communication roles Are proactive in identifying gaps and driving continuous improvements Possess strong analytical and problem-solving capabilities Have experience creating r...