Technology Delivery Lead Specialist

We are seeking a highly reliable and organized Technology Delivery Lead Specialist to join our Technology  Delivery Lead team within the Client Success Department. This role is critical in ensuring seamless client  experience during custom production changes, hotfixes, and monthly release cycles. You will be the first  point of contact during critical issues, manage client communications related to production changes, and  support client validation activities during after-hours deployments. 

This is a client-facing, detail-oriented role requiring exceptional communication, organizational, and time management skills. The ideal candidate is dependable, responsive, and committed to delivering exceptional  service in a fast-paced, dynamic environment.

Job Responsibilities

• Provide support during Tuesday and Thursday hotfix windows, ensuring smooth client validation  after custom production changes....