Technology Communications Hardware Assistant

In this varied role, you will support the IT Supplier Management team with communications hardware incidents and requests.

You will set up mobile communications hardware and create cost savings by identifying and helping to implement opportunities.

This is a 6-month fixed-term contract.

What you'll do

• investigate incidents raised for mobile communication devices
• carry out the fulfilment of service requests raised for mobile communication devices
• liaise with Internal IT teams and external stakeholders on telemetry faults
• set up mobile communication devices
• carry out CMDB maintenance and asset creation
• raise telemetry line requests with external suppliers
• produce reports to highlight Mobile Communication process improvements and efficiencies
• carry out logistical planning for customer devices.

What you'll need

• strong organisational skills and ...