Job Description
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technician Supervisor to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
We are looking for a highly motivated Technician Supervisor to oversee the performance quality of our field technicians and ensure consistent service excellence in GPS telematics installations and maintenance. This role is responsible for conducting quality audits, identifying individual training needs, and developing training materials to improve team capabilities.
Responsibilities
Supervise the activity of QA technician to ensure adherence to company standards and customer expectations.
Analyze quality check results to identify individual or te...