Technical User Support Technician

Support users effectively as a User Support Technician, solving computing issues and ensuring business continuity. Leverage your technical knowledge to guide users through challenges.
This position serves as an essential role wherein you will assist users with technology-related problems, drawing upon 2-3 years of experience. You'll setup equipment, configure operating systems, and provide training to enhance user proficiency. Collaborating with other analysts, you will also maintain a comprehensive log of solutions for future reference.
Key Responsibilities:
• Aid users in accessing computer networks
• Provide training and technical advice to users
• Maintain logs of problems and solutions
• Conduct equipment setup and installations
• Manage web-server backup and recovery tasks
Requirements:
• 2 to 3 years of relevant experience in support
• Strong troubleshooting skills for software and hardware
• Ability to communicate effectively with users
• Exp...