Technical Team Leader

Technical Team Leader

The Technical Team Leader will be responsible for leading the day‑to‑day operations of the Worksite Team within the Mass Foundation Cluster, ensuring efficient service delivery, operational excellence, and achievement of business objectives.

Responsibilities

• Lead and oversee the day‑to‑day operations of the Worksite Team to ensure efficient and effective service delivery.
• Monitor operational performance against agreed targets and implement corrective actions where required.
• Support the development and execution of operational plans that align with business objectives and strategic priorities.
• Lead, coach, and develop team members to achieve individual and team performance objectives.
• Manage work allocation, resource planning, and team capacity to ensure operational commitments are met.
• Drive continuous improvement by identifying opportunities to enhance processes, sys...