Technical Support Specialist at Olameter

Become the go-to IT Support Specialist at Olameter, providing critical tech assistance in a hybrid work environment. Your proactive support will drive user satisfaction and productivity.

In this vital role, you'll respond to IT requests, identifying and resolving issues related to user access, software, and hardware. Olameter, a prominent meter servicing company, relies on your expertise to maintain IT systems. Your contributions will ensure user issues are addressed efficiently while upholding documentation and asset management standards.

Key Responsibilities:
• Provide primary IT support for all internal users
• Diagnose and resolve software, hardware, networking issues
• Accurately document support requests in service management tools
• Troubleshoot various devices, including desktop and mobile
• Manage user accounts and permissions in related systems

Requirements:
• 1 year of experience in a help desk role p...