Job Description
Designation: Technical Support & Response Associate (GSOC Engineer)
Next Level Manager: Operations Manager Technical
Location of Position: Dubai UAE. The role may require occasional travel for installations and troubleshooting of equipment.
Purpose of Role: This vital frontline role sees applicants working as part of a team delivering risk management services to our clients across the globe. You will provide adaptive technical support to clients related to our integrated solutions from our 24/7 Global Security Operations Center (GSOC). Youll solve diverse technical challenges for clients operating in complex environments worldwide requiring a blend of technical aptitude creative problem-solving and excellent communication skills.
Contact and Cooperation: Internal teams across Sicuro Group companies and direct client engagement
Key Responsibilities:
1. Technical Problem Solving
- Troubleshoot hardware and software issues across our ...
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