Technical Support Representative|Accra-Ghana| Regular Full-Time|40 Hours

The Church of Jesus Christ of Latter-day Saints · Accra, Greater Accra Region, Ghana

Location
Accra
Job Type
Full time
Posted
July 14, 2026

Job Description

The Technical Support Representative (TSR) provides advanced technical support to employees and Church operations by installing, maintaining, troubleshooting, and supporting hardware, software, mobile devices, and related technology services. The role helps ensure reliable technology services that enable employees and leaders to effectively fulfill their responsibilities.

The TSR serves as a key point of contact for end users, delivers excellent customer service, and supports technology projects and system improvements across the organization.

  • Provide advanced technical support for computers, laptops, mobile devices, printers, audiovisual, and videoconferencing equipment.
  • Diagnose and resolve hardware, software, network connectivity, and end-user application issues.
  • Install, configure, maintain, and upgrade technology equipment and software.
  • Respond to service requests and incidents while meeting established service standards.
  • Support dep...
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