Technical Support Representative

Concentrix 1BPO · mandaluyong, metro manila, Philippines

Location
mandaluyong
Job Type
Full-time
Posted
June 03, 2026

Job Description

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards: Performance Bonus, Annual Appraisal, Employee Recognition Program, Holiday Gifts, Incentives

Government Mandated Benefits

  • Maternity & Paternity Leave
  • Sick Leave
  • Vacation Leave

Insurance Health & Wellness

  • HMO

Professional Development

  • Apprenticeship Program
  • Job Training
  • Mentorship Program
  • Professional Development

JOB RESPONSIBILITIES

  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide reso...

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