Technical Support Representative (H135)

POSITION LOCATION: PORTAGE LA PRAIRIE, MB

DURATION: 13 MONTH CONTRACT ROLE

The Technical Support Representative serves as the dedicated, on-site liaison between Airbus Helicopters Canada and a strategic government customer. Based locally near the customer’s facility, this role is the primary face of Airbus, providing real-time technical expertise and ensuring mission readiness.

Reporting directly to the Technical Support Manager, you will manage the customer’s technical and support interests, foster relationships at all organizational levels—from maintenance technicians to leadership—and translate field insights into actionable results for the Customer Experience.

Main Responsibilities

Technical Support

• Act as the onsite technical support representative for the assigned customer.
• Communicate with the customer in person, by phone, by email or technical database to help customers...