Technical Support Representative

A Group · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
May 29, 2026

Job Description

We are looking for a skilled and customer-focused Technical Support Representative to assist users with technical issues and ensure smooth system operations.

Key Responsibilities

  • Provide technical support to customers via phone, email, or chat
  • Diagnose and resolve hardware, software, and network issues
  • Guide users through troubleshooting steps
  • Maintain records of issues and solutions
  • Escalate complex problems to the appropriate team
  • Ensure high levels of customer satisfaction

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