Technical Support Manager

TECHNICAL SUPPORT MANAGER

A technical manager generally oversees the development, implementation and maintenance of technological company systems and processes, including troubleshooting any potential issues. They are responsible for key decisions that relate to continuous improvement within all areas of technical operations, and managing the teams that are developing materials. A technical manager wears a lot of hats as their role is regulatory, operational and commercial.

Job Description

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high-level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and address training needs when necessary
• Coordinate the regular testing of products to address faults,...