Location
Remote
Job Type
Full-time
Posted
July 05, 2026
Job Description
Are you a technically strong leader who thrives in client‑facing environments? Do you enjoy solving complex problems while mentoring a team and improving systems?
We are looking for a Technical Support Manager to lead our 1st and 2nd line support function while playing a hands‑on role in system configuration, deployment, and client onboarding.
This is an exciting opportunity for someone who enjoys balancing leadership, technical troubleshooting, and client engagement.
What You'll Be Responsible For:
- Managing and overseeing all 1st and 2nd line support queries
- Acting as the escalation point for complex technical issues
- Leading and mentoring a small technical support team
- Ensuring efficient resolution of client support requests
- Performing system configuration, implementation, and deployment
- Supporting new client onboarding and ongoing system use
- Assisting in the development o...
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