Technical Support Manager - HEALTHCARE essential - Pretoria - R

Are you a technically strong leader who thrives in client‑facing environments? Do you enjoy solving complex problems while mentoring a team and improving systems?
We are looking for a Technical Support Manager to lead our 1st and 2nd line support function while playing a hands‑on role in system configuration, deployment, and client onboarding.
This is an exciting opportunity for someone who enjoys balancing leadership, technical troubleshooting, and client engagement.
What You'll Be Responsible For:
Managing and overseeing all 1st and 2nd line support queries
Acting as the escalation point for complex technical issues
Leading and mentoring a small technical support team
Ensuring efficient resolution of client support requests
Performing system configuration, implementation, and deployment
Supporting new client onboarding and ongoing system use
Assisting in the development of training materials
Working closely with development teams to enhance...