Technical Support Lead - Mentorship, Slas & On-Call (Medellín)

Tipalti is seeking a leader in Medellín, Colombia, to oversee the Technical Support team. The individual will mentor members, manage schedules, and ensure prompt resolution of customer issues while handling escalations.

A strong technical background and bilingual skills in English and Spanish are essential for this role. The adequate candidate will drive customer‑specific projects, improve processes, and interact with customers for high‑priority issues.

The company champions inclusive teams and welcomes diverse applicants. #J-*****-Ljbffr