Technical Support Executive at Operations Management SaaS

Grey Matter Recruitment · Guildford, England, United Kingdom

Location

Guildford

Job Type

Full-time

Posted

July 12, 2026

Job Description

Kickstart your tech career by solving real customer challenges across SaaS software, integrations, data migrations, and technical troubleshooting.

The Company
A leading SaaS provider helping businesses streamline operations through innovative cloud-based software solutions

Established technology business with a loyal customer base and strong industry reputation

Collaborative, supportive environment with clear progression opportunities

Hybrid working, strong benefits package, and ongoing training and development
The Role
A customer-facing technical support role offering exposure beyond traditional helpdesk support

Investigate software issues, support customers, and troubleshoot technical incidents

Gain hands-on experience with SQL queries, XML data, software integrations, and data migration

Work closely with technical teams to solve complex problems and deliver an e...

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