Technical Support Engineer - Singapore

Would you like to help enrich the lives of learners around the world? At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. RM operates through three divisions: Assessment, Technology, and TTS.

This role provides support for our managed service customer in Singapore. The engineer will support software and services that enable examiners to mark high volume, high stakes exams and awarding bodies to administer the marking process. The role is proactive and reactive, completing maintenance tasks and setting up software and data prior to examination sessions, as well as reacting to support requests.

• Provide 3rd line support for awarding bodies, marking centers, and supervisors.
• Collaborate with the RM Assessment Helpdesk to create user‑facing technical help document...