Technical Support Engineer

Eaton's Corporate Sector division is currently seeking a Technical Support Engineer.What you'll do:Provide post-sales technical support to customers including troubleshooting, investigating, and resolving technical problems that arise during and after product installation on a large variety of power protection and data center products.Accurately document service request activities and troubleshooting stepsEffectively communicate product value proposition and product line strategiesAssist the team in improving business processes and electronic tools.Serve on special teams and work on projects to enhance team performance and customer satisfaction.Help the team meet or exceed team metrics, ability to accomplish complex tasks utilizing a variety of resources.Leverage information to provide professional customer support.Qualifications:Engineering degree (Electrical, mechatronic, industrial, power management or related)Minimum 3 years of customer interaction experience on a remote support...