Technical Support Engineer

Technical Support Engineer

About the Role

Location India Maharashtra Pune Company Siemens Energy Industrial Turbomachinery India Private Limited Organization Transformation of Industry Business Unit Compression Full / Part time Full-time Experience Level Early Professional

A Snapshot of Your Day

As a Technical Support Engineer - Operations Service Desk (OSD), you will manage a 24/7 Operations Service Desk to ensure enhanced technical responsiveness for customers and internal teams. Your role focuses on delivering solutions or recommendations for technical issues, driving service excellence, streamlining processes, and leveraging AI tools. You will also collaborate across service regions and partner with Sales to improve order entry efficiency.

How You’ll Make an Impact

Provide Level 1 technical recommendations and solutions to the Siemens operating fleet inquiries based on information...