Job Description
Are you ready to POWER UP your skills? Take the leap and join Concentrix's League of TOP-NOTCH TALENTS ! Prepare for an Extra-Ordinary Journey where you not only Collaborate with Industry Champions but also immerse yourself in an Innovative Workplace filled with Laughter, Continuous Learning, and Limitless Opportunities. Join the Leading Global Provider of CX and Tech Services and seize this moment to #JoinConcentrix !
Job Summary : The Technical Support Engineer Responds to Basic and Routine Inquiries of a Technical Nature which Includes Hardware/Software and Other Designated Client Product(s). You will be Responsible in Providing Assistance to External User(s) of the Client's Technical Product(s) or Service(s) by Answering Related Question(s) and Providing Resolution Option(s) Involved in their Use - while also Ensuring that Service(s) Delivered to all the Consumer(s) are Aligned with Contractual Performance Indicator(s) and Service Level Agr...