Technical Support Engineer (Industrial Automation) (Santiago)

Responsibilities

• Provide pre‑sales technical support for industrial IoT product solutions, including intelligent gateways, remote monitoring systems, and cloud‑based SCADA.
• Assist the sales team in developing market segments related to industrial automation.
• Conduct training for System Integrators (SI), the sales team, and channel partners on InHand Networks products and solutions.
• Design solution architecture and engage in technical writing for industrial solutions, including crafting solution proposals, technical articles, training materials, etc.
• Collaborate with marketing, product management, R&D, internal IT, and logistics teams.
• Undertake additional responsibilities as assigned by the company's management.

Qualifications

• A university degree in Electrical Engineering (EE) or Industrial Engineering, supplemented with relevant experience.
• Strong interpersonal and communication skill...