Location
dubai
Job Type
Full-time
Posted
May 27, 2026
Job Description
Job Description Summary
Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
Job Description
Key Responsibilities
- Responsible for customer L1 application support in MENAT for GE VERNOVA portfolio (Protection Control Critical Infrastructure telecommunication Monitoring & Diagnostics).
- Responsible for customer RMA support in MENAT for GE VERNOVA portfolio (Protection Control Critical Infrastructure telecommunication Monitoring & Diagnostics).
- Responsible for Customer Support group KPIs (arrange follow‑up meetings with SC engineers).
- Own the resolution...