Location
vancouver
Job Type
Full-time
Posted
July 20, 2026
Job Description
Join Axiell as a Technical Support Engineer, providing essential application support in a hybrid setup. Help organizations manage vital records globally.
As a Support Engineer at Axiell, you will engage directly with customers, providing solutions for Axiell’s vital records and civil registration tools. This role is designed for early-career professionals eager to develop their technical skills while supporting vital public services through troubleshooting and problem resolution.
Key Responsibilities:
• Resolve customer issues using Jira or Azure DevOps
• Directly communicate to troubleshoot technical problems
• Test fixes for smooth functionality
• Document cases and manage customer support queues
• Collaborate with development and QA teams for resolutions
Requirements:
• Computer Science degree or equivalent
• 1-2 years experience in technical support
• Strong debugging capabilities
• Experience with Linux / Unix platforms
• Knowledge of C++, Ja...
As a Support Engineer at Axiell, you will engage directly with customers, providing solutions for Axiell’s vital records and civil registration tools. This role is designed for early-career professionals eager to develop their technical skills while supporting vital public services through troubleshooting and problem resolution.
Key Responsibilities:
• Resolve customer issues using Jira or Azure DevOps
• Directly communicate to troubleshoot technical problems
• Test fixes for smooth functionality
• Document cases and manage customer support queues
• Collaborate with development and QA teams for resolutions
Requirements:
• Computer Science degree or equivalent
• 1-2 years experience in technical support
• Strong debugging capabilities
• Experience with Linux / Unix platforms
• Knowledge of C++, Ja...
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