Technical Support Engineer (Advisor Website)

**What You'll Do**

We are looking for an Infrastructure Engineer I to join our Advisor Website Services team. You will work closely with business partners on issues related to our Advisor Website and other digital experiences.

Working closely with Advisors, staff and other business partners requires excellent communication, analytical, and problem-solving skills. Maintaining high levels of service by assisting business partners cases/calls/requests. Tech aptitude is good but more about organization, strong problem-solving and big picture/conceptual skills, communication and service.

+ With guidance, learn, understand and support Principal systems and web applications to provide top service to our business partners. Understand how systems integrate with each other. Focus on growing as an engineer, learning existing tools, resources and processes.
+ Ability to effectively deliver information in an understandable/appropriate manner between customers and engin...