Job Description
The Messenger Network (TMN) is an agile, fast-growing tech company and a leading B2B SaaS reseller. As an official partner of Wati (WhatsApp API) and monday.com, we help businesses across South Africa automate their operational workflows and scale their customer engagement.
Why We Are Hiring
Because TMN manages mission-critical communication infrastructure and operational workflows for our clients, downtime is not an option. We are looking for a highly capable, empathetic Technical Support Agen t to act as our frontline problem-solver. If you love diving into software integrations, untangling broken automations, and helping clients get the most out of their tech stack, this is the role for you.
The Role & Who You'll Work With
This is not a script-reading, entry-level call center job. You will provide rapid, highly technical L1 and L2 support to our B2B clients, ensuring their monday.com workflows and WhatsApp API connections through Wati...
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