Technical Support Analyst

Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. Most importantly, dental professionals have more time to focus on providing a quality experience for their patients.

About The Opportunity

We are looking for a Technical Support Analyst who is passionate about continuous learning, brings strong customer-facing technical support experience, and adopts a collaborative approach to problem solving. In this hybrid role you will work one day in office per week and deliver technical support for our on-premise dental academic software by handling incoming support tickets, operational tasks, and system configuration. Your ability to manage workload efficiently, juggle multiple priorities, and maintain a sense of urgency and attention to detail will enable...