Technical Support Analyst — Remote, 24x7 Incident Response

CSG is seeking a Level 2 Technical Support Specialist to provide technical support for CSG products in Colombia. Candidates should have at least 2 years of experience in technical support and a solid understanding of Unix/Linux systems. The role entails monitoring service queues, analyzing application behavior, and collaborating with development teams.

CSG offers benefits including a hybrid working environment, healthcare options, and paid time off. Join us to enhance customer satisfaction while working with a dedicated team.