Location
toronto
Job Type
Full-time
Posted
July 04, 2026
Job Description
Join RBC as a Senior Technical Support Analyst, driving excellence within the Digital Applications & Infrastructure Operations team in Toronto. Focus on optimizing multi-cloud infrastructure and seamless application performance.
This is a full-time position where you will handle support tickets and troubleshooting tasks across technology stacks such as MongoDB and Elastic. Collaboration with various teams will underpin your role, ensuring effective deployment strategies and compliance with change management practices. Your technical acumen will be essential for addressing complex challenges and facilitating vendor interactions.
Key Responsibilities:
• Troubleshoot issues across multiple technology stacks
• Collaborate with teams for technical alignment and strategies
• Coordinate technical support with external vendors
• Raise and manage change requests for compliance
• Monitor production incidents and provide on-call support
...
This is a full-time position where you will handle support tickets and troubleshooting tasks across technology stacks such as MongoDB and Elastic. Collaboration with various teams will underpin your role, ensuring effective deployment strategies and compliance with change management practices. Your technical acumen will be essential for addressing complex challenges and facilitating vendor interactions.
Key Responsibilities:
• Troubleshoot issues across multiple technology stacks
• Collaborate with teams for technical alignment and strategies
• Coordinate technical support with external vendors
• Raise and manage change requests for compliance
• Monitor production incidents and provide on-call support
...
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