Technical Support Advocate - Astound

HGS · Kingston upon Thames, England, United Kingdom

Location

Kingston upon Thames

Job Type

Full-time

Posted

June 16, 2026

Job Description

 
  Job Description 
 HGS is looking for a driven IT professional to joinus as a  Technical Support Advocate , to handle inbound and outboundtechnical customer calls for voice, internet, and data installation andconnections.
 At HGS, we have a work environment thatensures every employee realises their true potential and achieves success intheir career. If you are a versatile professional with an entrepreneurialspirit, we want you on our team!
 As a  Technical Support Advocate , youwill:
 Cater to the needs of clients and customers in a 24/7 work environment
 Provide voice technical help desk services to new and existing customers for a wide range of technical requests, queries and/or complaints
 Work in a dynamic environment to analyse, troubleshoot and resolve technical issues for customers of voice, internet or data installation and connections
 Research, locate and provide information to answer i...
        

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