Technical Success Manager

ISG International Service Group · london, london, United-Kingdom

Location
london
Job Type
Full-time
Posted
June 08, 2026

Job Description

Our client is a global SaaS company at the forefront of DevOps and DevSecOps , helping some of the world’s largest enterprises manage, accelerate, and secure their software delivery from code to production.


With a strong international footprint, innovative technology, and a highly collaborative culture, the company works with leading organizations to improve how software is built and delivered at scale.


About the Role

  • Own the post-sale customer journey with enterprise clients across the UK & Ireland.
  • Drive customer onboarding, adoption, and rollout planning of the platform.
  • Act as a trusted technical advisor throughout the customer lifecycle.
  • Support customers in embedding the platform successfully into their environments and workflows.
  • Monitor customer health, satisfaction (NPS/CSAT), and platform usage .
  • Proactively identify risks and ensure su...

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