Job Description
Job Description
We are looking for a hands-on technical leader who can plan, assign, and direct work while addressing issues and complaints as they arise.
The successful candidate will drive operational excellence, compliance, and client satisfaction across all technical service activities.
Key Responsibilities
Lead technical service delivery across accounts, ensuring operational excellence, compliance, and high levels of client satisfaction Act as the single point of escalation for technical issues, ensuring timely resolution and consistent service outcomes Drive operational efficiency through the implementation of standard procedures, best practices, and innovative technical solutions Understand and apply the Owner’s building operations rules for all buildings under care, as provided by the Key Account Director Assign tasks for work tickets and preventative maintenance work orders for the Operat...