Job Description
Your day at NTT DATA
The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution, and is able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. This role has seasoned proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.
Key responsibilities
- Interacts with clients on site and remote to meet complex requirements of a solution.
- Escalates unresolved problems and issues to the relevant third parties.
- Responds to escalated client requ...
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