Technical Service Specialist Role at Kärcher Canada

Become a Technical Service Specialist with Kärcher Canada, providing essential technical support and developing training for new products. Engage actively in resolving customer issues while communicating effectively with teams.
This role emphasizes troubleshooting technical problems through phone and email interactions with customers. You will lead the PDI area, manage regional returns, and prepare training materials for product launches. Being present in a manufacturing environment will allow you to directly address urgent customer needs.
Key Responsibilities:
• Offer technical support to distributors and customers
• Handle Pre-Delivery Inspections and regional returns
• Engage with engineering to address machine issues
• Produce training materials for product launches
• Function in customer service and manufacturing settings
Requirements:
• High school diploma with technical troubleshooting expertise
• Proficient in Google Docs, Sheets, and enterprise so...