Technical Service Representative for Epiroc

Elevate your career with a hybrid Technical Service Representative role focused on Epiroc equipment in Canada. Support customers through technical issues, training, and product applications.
This position requires expertise in diagnosing technical problems while collaborating with the Product Specialist Team. The role includes field testing product improvements, handling warranty investigations, and ensuring quality assurance in both shop and field operations.
Key Responsibilities:
• Diagnose technical issues and guide customers effectively
• Conduct field tests for product improvements
• Support product applications with specialists
• Manage warranty claims and investigations
• Mentor technicians and provide necessary training
Requirements:
• Strong knowledge of Epiroc equipment required
• Heavy Equipment/Electrical Red Seal Certification or equivalent
• Familiarity with machine electrical control systems
• Experience in hydraulic and mechanical sys...