Location
kuala lumpur
Job Type
Full-time
Posted
June 14, 2026
Job Description
Job Description
Customer & Project Support
- Collaborate with R&D and Product Management/Sales/Marketing to guide product development and lifecycle enhancements.
- Provide and manage seminars, deminars, product demonstrations for customers and internal employees product launches for Building Systems products.
- Ensure customer complaints are investigated in a prompt and efficient manner and the findings are reported properly.
- Oversee the delivery of high-quality technical support for clients, consultants, contractors, and internal stakeholders.
- Provide expert-level input on product selection, specification writing, and site-specific technical recommendations.
- Manage site trials, performance validation, and the resolution of complex technical challenges at project locations.
- Evaluate SIKA traded products and benchmark them with products available in the market.
- Accurate and regular electronic entry of ...