Location
De Pere
Job Type
full-time
Posted
July 02, 2026
Job Description
Job Description
The Technical Operations & Support Specialist is a hybrid role bridging the gap between physical hardware readiness and advanced technical client support. You will anchor our hardware fulfillment pipeline—provisioning, testing, and managing inventory—while simultaneously serving as a key escalation point for both standard (Tier 1) and complex (Tier 2) technical support cases. This position requires a mix of hands-on technical aptitude, analytical problem-solving, and exceptional customer service.
Hours of Operation: Monday–Friday, 8:00 AM – 8:00 PM
Available Shifts:
- Morning Shift: 8:00 AM – 5:00 PM (Includes 1-hour lunch break)
- Evening Shift: 11:00 AM – 8:00 PM (Includes 1-hour lunch break)
Key Responsibilities
Hardware Provisioning & Inventory Management
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