Technical Operations Analyst

Description We are looking for a Technical Operations Analyst to support a life insurance team in West Des Moines, Iowa through a Long-term Contract engagement. This position focuses on strengthening day-to-day operations by creating structure, improving coordination, and maintaining the processes and documentation that help the team operate efficiently. The ideal candidate is comfortable working across functions, managing multiple priorities at once, and stepping into evolving assignments with a practical, solutions-oriented approach.

Responsibilities:
• Oversee recurring operational activities that keep the team organized, aligned, and moving forward on priority work.
• Develop, maintain, and refine documentation, procedures, and governance materials to improve consistency and team effectiveness.
• Partner with stakeholders across business and technical groups to coordinate deliverables, resolve blockers, and support smooth execution.
• Track operational metrics,...