Technical Lead (IBM WAS / IBM MQ / SAP CR / Cloud)

We are seeking a highly skilled Technical Lead to spearhead our Operations and Production Support team. In this role, you will be the primary steward of our mission-critical IBM middleware and reporting ecosystem as we transition and scale within the AWS Cloud environment.

You will bridge the gap between traditional enterprise middleware and modern cloud operations, ensuring high availability, performance, and scalability for our core business applications.

Key Responsibilities

• Operational Leadership: Lead the day-to-day operations and production support for IBM WebSphere Application Server (WAS), IBM MQ, and SAP Crystal Reports.
• Cloud Management: Oversee the deployment, configuration, and monitoring of these stacks within AWS on GCC
• Incident & Problem Management: Act as the Tier 3 escalation point for complex production outages. Conduct Root Cause Analysis (RCA) and implement long-term preventative measures.
• Automatio...