Technical Lead for VoIP at Versaterm

Join Versaterm as a Technical Lead to innovate NG911 solutions in public safety technology. Manage deployment projects and lead technical teams to improve service outcomes.
In this pivotal role at Versaterm, you'll be responsible for leading the deployment of NG911 solutions. With 8 to 12 years of VoIP experience, you will supervise Level 2 and Level 3 staff and support projects from initial design to successful launch. Your knowledge in troubleshooting and leadership will aid in testing migrations and defining best practices.
Key Responsibilities:
• Lead Level 2 and Level 3 tech resources effectively
• Manage the entire deployment process for projects
• Collaborate in testing phases and critical migrations
• Act as a point of escalation for technical issues
• Maintain robust technical documentation and best practices
Requirements:
• Degree in Telecommunications or equivalent
• 8 to 12 years VoIP experience is essential
• Strong leadership in technical ...