Technical Lead – BSS/OSS Architecture

Technology Environment:
Salesforce: Communications Cloud (Velocity), OmniStudio, Apex, LWC
Languages: Python, JavaScript
Cloud: AWS (Lambda, S3, EC2), Azure (Functions, App Services)
Integration & Middleware: REST, SOAP, MuleSoft, WSO2
OSS/BSS Platforms: Netcracker, Amdocs, CSG, or equivalent
Billing & RA: Mediation systems, billing engines, rating/revenue reconciliation
DevOps/Monitoring: Git, Jenkins, Bitbucket, Azure DevOps, Splunk, Grafana, ELK
Customer & Digital Platforms: Self-service portals, mobile apps, chatbot/IVR integration

EDUCATION & EXPERIENCE:

Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent.
Salesforce Certifications: Developer I, Developer II, Communications Cloud Consultant or Architect.
AWS and/or Azure Solution Architect certifications preferred.
TM Forum frameworks (SID, eTOM, TAM) understanding advantageous.
10 years in telco technology, with 5 years in ...