Technical Engineer

Are you a technically skilled problem solver who thrives on delivering exceptional customer experiences? Join our our team as a Professional Services Technical Engineer on a fixed term basis, where you will ensure smooth operations and high customer satisfaction by leading data transfers and supporting professional services projects. You’ll play a crucial role in maintaining and enhancing our data migration tools, troubleshooting technical issues, and collaborating across teams to deliver seamless solutions for our customers.

What You’ll Do

• Lead and manage data transfers within the professional services team
• Maintain and improve the .NET-based split tool for migrations
• Collaborate with Customer Success, Product, Dev, and DevOps teams
• Perform thorough pre- and post-migration testing
• Generate accurate reports on migration outcomes
• Troubleshoot technical issues reported by customers and support teams