Technical Customer Service Agent – Dutch (Proximus) Remote from Greece

Are you a Dutch speaker with a passion for helping others? Join a leading telecom project in Greece and support customers with technical issues in a dynamic, international environment

Your Profile

Fluent in Dutch (spoken and written); good command of English is a plus.
Strong communication and active listening skills.
Empathetic, solution-oriented, and customer-focused.
Comfortable explaining technical information in a clear and patient manner.
Commercial mindset — you enjoy recommending additional services or upgrades.
Tech-savvy or interested in technology (no experience required, but it's a plus).
Willingness to work evenings and weekends as part of a rotating schedule.

Your Responsibilities

Serve as the first point of contact for Dutch-speaking customers of Proximus, handling their questions, technical issues, and complaints by phone.
Provide clear, accurate solutions related to a wide range of topics — from login problems to techn...