Technical Coordinator, Mobile Cranes

Liebherr Group · Abbotsford, British Columbia, Canada

Location

Abbotsford

Job Type

full time

Posted

June 18, 2026

Job Description

Reporting to the Branch Manager, this position will support the service function and act as the first point of contact for customer service related inquires and is responsible for co-ordinating such inquiries and assessing customer requirements/urgency to determine required action plans. 
Responsibilities
Adhere to safety requirements as per company policies

Respond to customer calls and triage customer requests including status of machines and service work and/or issues that require special attention or escalation

Assist the Field Service Manager with the daily planning of field techs work assignments by maintaining the master field schedule

Regular follow-up with technicians as to job status and with customers to provide job completion updates

Liaise with Parts Department regarding requirements for specific jobs, ordering, shipping, etc.

Work in conjunction with the Warranty department to supp...

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