Technical Advisor

Job Description:

Desjardins Auto Group – Collection is currently seeking a motivated Technical Advisor to join its team. This role is essential to enhancing the customer experience and ensuring the highest standards of service. If you are passionate about vehicles and customer satisfaction, this position is an excellent opportunity to contribute to our mission of excellence.
Responsibilities
Provide expert technical advice to customers regarding vehicles.
Greet customers and assess their maintenance and repair needs.
Provide accurate cost and time estimates.
Ensure seamless communication between technicians and customers throughout the entire process.
Deliver a positive customer experience from start to finish.
Collaborate with the sales team to maximize customer satisfaction.
Stay current on market trends and new automotive technologies.
Ensure compliance with company policies and procedures.
Maintain accurate records of interac...